In light of the recent concerns surrounding the spread of the coronavirus, known as COVID-19, we’re taking extra precautions to protect you, our teammates and the local community. We’d like to reassure you that we’ve been monitoring this situation closely and our team is uniquely prepared to continue to support your business in this environment.
We have invested heavily over the past several years in our cloud-based infrastructure, as well as laptops and smartphones for all employees, which has enabled our team to move to a fully remote model on a temporary basis. We will continue to answer all phone calls, live chats, emails, and support tickets, all while working from home.
We’ve also established a painless way for new and current clients to “virtually meet” with us to discuss projects, share screens, and communicate visually. Our goal is to help you to continue to grow your business at a time when online capabilities are even more critical than ever before.
Most importantly, we’re here to support you. As you monitor the situation and consider your own continuity plans, Slamdot is prepared to help your business in any way that we can.
We pride ourselves on our quality of service and the amazing relationships we have within the Knoxville community. So, while we do greatly value face-to-face meetings with our clients, we’re choosing to prioritize the health of our clients and employees over in-person meetings for the time being.
Stay safe and stay healthy. We can’t thank you enough for being part of our Slamdot family. Please do not hesitate to reach out to us if you have concerns or need any help.
For the latest information about COVID-19, please visit cdc.gov.